Frequently Asked Question

Connecting flights have immediate stops at transit airports and a change of aircrafts or change of airlines.
Non-stop flight flies from city to city without any stops (or transit).
A transit airport is a place where you land to make a flight change or an airline change. And you are strictly not allowed to leave the airport. You can find detailed information regarding your transits in your e-ticket.
Code–share describes that the tickets has sold by an airline and operated by a partner airline. It is an arrangement basis business between two or more airlines to use each other’s aircrafts.
You can book 9 seats per transaction with a combination of adult, children, and infant.
Please contact us on 0717001110, we will help you with the change.
The usual 3 classes namely economy, business and first class (this option depends on the airline) can be booked.
Yes, tickets can be booked for infants. However for an infant to travel there are certain requirements to be met. These requirements are as follows:
  • The infant should be accompanied by an adult with a minimum age of 18 years.
  • The infant must be below the age of 2 years when travelling (at completion of journey).
  • You can only book for one infant per adult.
  • When travelling, every passenger accompanying an infant should carry a valid passport.
Yes, you can book for children but they have to be within the age limit of 2-12 years.
An electronic ticket (e-ticket) is a digital ticket that will be sent you via email, which you need to print out. The e-ticket includes the PNR number and the travel Itinerary
The refund will take 3 to 4 weeks and the amount will redirect to your account within 15-20 working days.
If you want to cancel a booking please contact us on 0717001110 or drop us a mail at [email protected]
Cancellation charges depend on the sector, if you need any details about cancellation charges just drop us a mail at [email protected] will get the charges applicable to your reservation.
No, you don’t have to reconfirm your e-ticket unless you have done some modification to your existing booking.
No, you don’t have to reconfirm your hotel booking, but it is always safer to check if everything is in order with your booking, check-in time etc.
A Double Room has 1 King-size bed and a Twin Room has 2 single or Queen-sized beds.
The airline doesn't allow name change on the ticket, you have to cancel and re-book the ticket. Airline cancellation charges may apply.
Call us on our hotline 0717001110 to facilitate this.
You can call us to check whether the airline you've booked will agree to allow the changes or not to allow the require change-of-name requests. Most of them do, and we can pass your request to the airline. However, if the airline doesn't allow it, you have to cancel and re-book the ticket. Charges may apply.
Most of the hotels allow additional guests to stay in a room for an extra charge as long as the room doesn't exceed the maximum number of guests allowed per room. If you book a room that cannot accommodate your group, the hotel may cancel your reservation or require that you book additional rooms. If you have doubts, check directly with your hotel for their extra-guest charges and the maximum number of people allowed in the room you've booked.
The standard check-in time is after 1400 hours and check-out time is 12 noon. But it may differ from season to season and City to City. Please check with the hotel for clarity.
Please arrive at least 3 hours prior to departure.
Yes, it's very important. Some airports don't allow you inside without a printout of your e-ticket, so be sure to carry it with you.
Cabin and checked-in baggage allowance varies from airline to airline and it is also based on the destination you are travelling to and the booking class type (economy, business or first). To find out the exact baggage allowance, please call our hotline on 0717001110.
It depends on the availability of the rooms that the hotel might have its clearance. Further, there are also chances that a hotel may charge you for one day extra in the case of an early Check-In or late Check-Out. Should you have any such requirement, do let us know which hotel you have booked or you are interested in booking, and we will find out the timings for you as well as any other information you may require.
If a confirmation page doesn’t display once you complete your booking, check your email. If you don’t receive a confirmation email within 15 minutes, let us know at [email protected] we will send your confirmation details.
The hotel details - Contact Number, Email Id, Address and other important details will be mentioned on the confirmation voucher, which you will receive once the booking is confirmed.